CASE STUDY -PORTABLE APPLIANCES

Every chef knows that consistency is what keeps diners coming back again and again for their favorite dishes. Whether your customers cook for 100 people a night or for a family dinner on Sunday, kitchen tools that work right every time are the keys to a successful meal.

When you’re number one in the market, tinkering with a tried and true product can seem daunting. Our client’s number one selling product hadn’t been updated in 30 years, but it was time to gain more profitability, without reducing reliability. How did we do it? We implemented Proactive Reliability Activities, Reliability Growth Planning and Tracking as well as Early Life Reliability Growth. The company’s world-class reliability levels were maintained and the RPM team was recognized with the corporation’s Quality Achievement Team Award.