CASE STUDY -OFFICE EQUIPMENT

Whether a business has one employee or thousands, office equipment like high-speed laser printers, copiers and telecommunications hardware need to perform well under pressure because there is no excuse for a missed deadline. Implementing Fiducia TechneGroup’s multifaceted reliability testing means your products will always meet customer demands for efficiency, productivity, and value.

Our client wanted to introduce a new high speed laser printer to the market with increased reliability levels at the start of production. We implemented Comprehensive Proactive Reliability Activities as well as Reliability Growth Planning and Tracking. As a result, their product met the program’s First Customer Ship (FCS) date; new product at FCS was more reliable than the current product. The RCLM team was honored with the company’s prestigious Tokubetsu-Sho Award for High Performance.